ROUTEBusiness workflows
Jev Ticket Routing
Daniel Awde@danielawde9
0:12Jev, by @typesafeai, processes support tickets, making decisions on team assignment, urgency, and mood, and routes them correctly, escalating to humans when confidence is low.
Gave Jev by @typesafeai 18 support tickets at once.1.02s later: 54 decisions (team, urgent?, mood)
16/16 routed correctly
~318ms per call from Beirut
$0.0004 totalBest part: on a vague ticket its confidence dropped to 0.54, so it went to a human instead of guessing. x.com/danielawde9/status/21005410009638093